Ramada Columbia

Breakfast wasn't too impressive & when ice water was requested, I was told there was an ice machine & water fountain down the hall!

The staff and the locale - convenience

There was no room for us at breakfast.

Room smelt like smoke, called the front desk and nothing was done about it. I am pregnant and specifically booked a non-smoking room and not happy about it.

no shelf in shower to set shampoo or soap

Ok so dont forget anything in the room coz u cant get it back

Price was OK until I realized I could have spent $20 more a night for a far better hotel. Room was somewhat quiet. After realizing something was amiss with my billing, the checkout clerk did his best to fix the problem, but I was billed three times on credit card and had to deal with transaction pending for next 3 days. Management finally got it fixed...I think and comped my room.

Rooms were not really clean; one towel was dirty upon arrival; hallways smelled of smoke; no elevator; toilet was leaky; did not realize how hard it was to get in and out of parking lot; not enough parking - had to park in a non-spot.